Improved trip planning for wheelchair users

Happy wheelchair user TripGo

In 2017, we were selected to join the three-month Smart Cities & Accessibility Challenge incubator run by NSW Department of Finance, Service and Innovation with Transport for NSW and Slingshot (together with three other start-ups).

One in five people in NSW have some form of disability. Using transport can pose a significant challenge for this group, reducing their ability to get around, get to work, or participate actively in day-to-day life.

Our TripGo app and API already had some wheelchair-friendly features integrated, for example showing wheelchair-friendly footpaths (providing we have access to the relevant data, it is integrated into the wheelchair-friendly routing. We rely on open data and community support. Users can contribute via OpenStreetMap). With the incubator, we were able to focus on extending those features.

The app and API now also highlight which stations and services are wheelchair accessible. In addition, we can alert wheelchair users of lift outages and offer the ability to re-route that leg of the journey. This way wheelchair users will be spared the frustrating experience of getting stuck at a station with a broken lift. They can plan ahead and find a more suitable route well in advance of their trip.

With transport service providers providing more and more reliable and comprehensive data for trip planning companies to use, the pressure to provide services that consider accessibility is rising. We are at the forefront of modern trip planning, with a powerful multi- and mixed modal platform, allowing users with or without wheelchairs to to combine any type of private, public and on-demand transport service.

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About SkedGo

SkedGo was founded in 2009. Its HQ is in Sydney, Australia and the enterprise has teams in Germany, Finland, Vietnam, USA and Argentina.

SkedGo is shaping the global future of mobility and smart cities. The company provides personalised trip planning and mobility as a service technology, for leading start-ups, corporations and governments. Their senior developer team offers tailored solutions leveraging our unique API. The result: organisations can seamlessly and rapidly integrate mixed/multi modal transport services, parking, book & pay features, events and itineraries.

CEO and Co-founder Claus von Hessberg started SkedGo to address social and environmental challenges, with focus on Mobility-as-a-Service and transportation. CTO and Co-founder Adrian Schoenig leads the development teams at SkedGo. He has a background in information systems and computer science, with a major in artificial intelligence. Co-founder Dr Tim Cooper holds a PhD in Computer Science from Sydney University. He runs several successful businesses in the tech space.

With their award-winning TripGo API, plus a variety of international white label products and their own consumer facing app, SkedGo makes mobility on-demand a reality. The platform already integrates over 3000 different transport service providers. The API provides a powerful mixed and multi-modal algorithm, allowing end-users to combine any type of private, public and on-demand transport service. In addition, bookings and payments are now possible, since mobile ticketing launched in Finland in April 2017. Uber integrated with TripGo in 2016.

SkedGo currently provides white label services to Optus, Conduent (formerly part of Xerox) and others.