Pricing and plans

Use the power of TripGo by accessing our API. Get access to the main TripGo functionalities and use them in any app you like. New regions and transport service providers will become available immediately, as we add them to the API. Includes Bronze SLA, i.e. 99.5% uptime. 

Pricing details

Access advanced multi and mixed modal trip planning, all transports options available in over 400 cities and regions we cover. Trip query results include cost, time, CO2, convenience and exercise for each trip result.

Silver SLA guarantees 99.5% uptime of our servers as well as returning trip planning results 95% within 5s and 99.5% within 10s (excluding external API calls).

Suitable for most trials and small projects.

Enterprise plans allow addition of other scopes of work and special conditions.

Access advanced multi and mixed modal trip planning, all transport options available in over 400 cities and regions we cover. Trip query results include cost, time, CO2, convenience and exercise for each trip result.

Gold SLA guarantees 99.5% uptime as well as: faster emergency support, access to our issue reporting and tracking tools, level 2 support to triage issues, level 3 time and regular project meetings.

Recommended for larger and long term projects.

Enterprise plans allow addition of other scopes of work and special conditions.

Access advanced multi and mixed modal trip planning, all transport options available in over 400 cities and regions we cover. Trip query results include cost, time, CO2, convenience and exercise for each trip result.

Platinum SLA guarantees 99.5% uptime, everything in the Gold SLA, more level 3 time as well as customisable SLA. 

Best for large events i.e. Olympics, national or multi-country MaaS offerings.

Enterprise plans allow addition of other scopes of work and special conditions.

If you prefer not to show ‘Powered by TripGo’ in your application you can omit this.

Most of our partners display this attribution on the trip results pages coming from the TripGo API as it is a trusted brand (like ‘Intel inside’). 

Our Premium SDK enables you to integrate multi modal the trip planning functionality into any existing app or third party developed front end, as well as providing you with many of the features available through our turn-key White Label solutions. This is the fastest and most cost effective way to harness the power of MaaS if you want to enhance the capabilities of your existing app.

This is a simple embedded search box that packs a lot of punch. Just add this widget to any web page and you have instant access to multi-modal trip planning capabilities in your local city or region (TripGo coverage). It can even be skinned in your corporate colours or preferred tones.

We can create a demo version of the White Label for demonstration purposes. This will be skinned for your brand and city. These demos are created as one-offs and distributed through beta channels, i.e., they won’t be publicly available on the App Store or Google Play and will not be maintained or updated.

This is the easy way to have your own multi-modal trip planning app (iOS and/or Android).  We can ‘skin’ the TripGo app with your corporate colours to give you a sophisticated and powerful app that delivers MaaS to your users.  It comes self contained, as is – just check out the TripGo app in your local city or region to see what you get*.

These branded white label apps are a turn-key solution which still provide the flexibility to configure your platform to be unique. You have the ability to decide which transport service providers you want to include on the platform and whether you want to add enriched data or a range of additional features and functionalities to truly differentiate yourself.  Standard installations can include:

• Multi/mixed modal trip planning
• Bus and train timetables/schedules
• Personal preferences
• Accessibility support
• Preference-based settings:  reduce carbon, cost or time to destination
• Shared economy options such as bike, car etc and parking
• Location search, including addresses, POIs and users address book or calendar
• Rich real-time information (if available), including departure/arrival time, vehicle locations, alerts, shared vehicle availability and traffic information

* Some modules from TripGo are not available in the basic WL and incur additional charges. This includes booking and payment capabilities, user accounts, and the Agenda feature.

The SkedGo White Label solution also enables an Agenda feature which integrates synchronisation with your calendar to provide automatic trip planning for your day, including smart leave alerts for any kind of transport mode.

We can integrate this functionality into your app and provide you with an administration dashboard to manage user accreditation, access and authorities.  You will be able to allocate and manage individual staff mobility budgets effectively in this simple to use module.

This module enables the ability to create staff budgets and reconcile against any transactions. It works in conjunction with a corporate mobility solution.

We continually add more cities, regions, their road networks and public transport agencies and welcome suggestions for cities to add to our queue. The timing for this is subject to our own priorities.

If you urgently need integration of a specific city or region, we can prioritize it for you (subject to good data being available).

Of the currently over 3200 transport service providers we have already integrated the vast majority are available to anyone using the TripGo API at no extra cost. This open ecosystem is good for all that use the platform.

In some cases a project or business model may require the public transport data integration to be exclusive to one or limited parties.

If the public transport data you want to have exclusively integrated needs to be merged with other data sets, we can take care of the merging of the data and making sure no duplicates between your private data set and openly available data sets get introduced.

We can update your data on a regular schedule to accommodate information changes, additions or deletions, to ensure your users get the latest information about transport timetables.

The TripGo API already serves trip results for dozens of car share and ride share service providers, from small local ones to Uber in all the cities and regions we cover.

We can integrate a new car share/ride share provider to become visible in the trip results.

The TripGo API already serves trip results for over one hundred bike and scooter service providers, from small local to national and international.

We can integrate a new bike or scooter provider to become visible in the trip results.

The TripGo API already serves trip results for dozens of taxi and taxi-like service providers.

We can integrate a taxi or taxi-like service provider to become visible in the trip results.

The TripGo API already serves trip results for selected parking service providers

We can integrate a parking provider to become visible in the trip results.

We constantly add more transport service providers of all modes to the platform and welcome suggestions for new ones to be added. As our integration queue is very long, we can’t promise whether and when each new transport service will go live and become visible in the trip results.

If you urgently need us to integrate a specific transport service provider, we can prioritize it for you

Once your users have planned and produced a multi-modal trip itinerary, many of them will want to book some or all of the legs to the journey.

We can make this happen by seamlessly linking directly to the transport service provider’s point of purchase, or enabling the bookings in-app.

Booking a multi-modal trip itinerary is the final stage to buying the tickets required to take the journey.

We can make this happen through one of our integrated accredited payment partners – making the ticket purchase seamless, secure and easy.

For projects that focus on single regions we offer an in-depth review to make sure we have all the available open data integrated for the region. The normal steps are:

1. In-depth public data and global repository  analysis and investigation
2. Download and test data quality
3. Define coverage area for region, create database, reserve space in production servers
4. Review specific parameters, unique to the region, e.g. currency, time zone, fuel cost, language, public holidays etc.
5. Load new database in our testing environment to test routing results. If successful, the new region gets added to the production environment

Depending on the complexity of the fare system, either the charge for simple or complex fare systems applies — this is based on types of pricing rules, number of zones, how fares differ by operators or modes, etc.

Simple model:

• Single ticket: Defined for each type of service or shared type. Example: Adelaide Metro tickets
• Time-based tickets: For a period of time allowing to get on/off different transport modes. Example: Boston MBTA tickets
• Static fare between points: Usually used by airport services, ferries and express services

Depending on the complexity of the fare system, either the charge for simple or complex fare systems applies — this is based on types of pricing rules, number of zones, how fares differ by operators or modes etc.

Complex Model:

• Zone based model: Fare price depends on how many zones the passenger has travelled. Example: Brisbane
• Combined models: Different combination of the above models. Usually used in large cities like Sydney or Madrid