The biggest transport revolution of the 21st century
What does this mean for consumers?
Cities are becoming ‘Smart Cities’ by giving their citizens smart tools and adding smart infrastructure. MaaS will change how consumers travel and use different types of transport. Mobility-as-a-Service approaches transport from a user-centric perspective. The assumption is that MaaS will reduce the number of private cars, as alternative transport options become more integrated and fluid.
What does MaaS mean for the transport industry?
MaaS is being adopted by governments and cities as well as commercial and not-for-profit organisations. Many see MaaS as an opportunity to tailor transportation services to the specific needs of their communities, regions and even entire countries. It’s a chance to improve the travel experience and support global issues around accessible, inclusive and sustainable mobility.
Within this new world, transport service providers (TSPs) will no longer exist in their separate ‘train’, ‘bus’ or ‘taxi’ bubble. This will bring many potential benefits such as improved visibility of services for passengers, more personalised trip planning, and the incentivisation of sustainable mobility.
The way consumers plan, book and pay for transport will become increasingly streamlined, making services more efficient. Pay on demand and subscription plans provide more choice over how transport is consumed based on personal needs. At the same time, TSPs have a greater opportunity to influence travel decisions in positive ways.
Governments worldwide are changing legislation to accommodate Mobility-as-a-Service and to ensure organisations adhere to standards and requirements that benefit all. New modes of transport serve the first/last mile or short hops around cities, bringing the door-to-door multi/mixed modal transport vision to life.
The industry body MaaS Alliance continues to work hard to bring stakeholders together and ensure Mobility-as-a-Service lives up to its promises. Huge strides have already been made. Now is the time for the transport industry to embrace MaaS. Be part of the mobility revolution and create a brighter future for citizens and the environment.
Real-life Mobility-as-a-Service examples
Frequently asked questions about MaaS
Want to know more about MaaS? Below are some of the most common questions.